FAQ
FAQs
Get anything you want to know about us and our product. Can’t find the answer you are looking for? Please chat to our friendly team.
Could you provide free samples for our testing before we place the order?
Sure, we’d like to offer free samples for you, but the shipping cost should be paid by buyers.
Are you a manufacturer or trading company?
We’re a manufacturer dedicated to the production of gynecological sampling consumables, including cytobrush, cervical brush, vaginal swab, HPV sampling kits, and TCT sampling kits , and TCT sampling kits, as well as respiratory sampling consumables, including influenza A/B sampling swabs and COVID-19 sampling swabs. Additionally, we produce gynecological examination kits, surgical scrub brush, umbilical cord clamps, and surgical instruments.
Do you support OEM/ODM order?
Yes, we support the OEM/ODM order.
Do you have any certifications?
We have CFDA, CE(MDR), ISO13485, etc. certifications.
What is your best delivery time?
It depends on your order quantities. Generally we will confirm with you after you placed the order as quickly as possible.
I’m a distributor/small wholesaler, could you accept small order?
Of course, we could.
What services can we provide?
- Accepted Delivery Terms: FOB CFR, CIF, EXW, FAS,CIP,FCA,CPT,DEQ, DDP,DDU,Express Delivery,DAF,DES;
- Accepted Payment Currency: USD, EUR, CNY;
- Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card, PayPal, Western Union, Cash,Escrow;
- Language Spoken: English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean,Italian
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Next Step
- 1
Swift Response & Technical Consultation
Our dedicated customer service team promptly acknowledges your inquiry and connects with you to discuss your specific needs and technical requirements, ensuring a clear understanding from the start.
- 2
Tailored Solution & Transparent Quotation
We provide a comprehensive proposal detailing product specifications, customization options, and pricing, ensuring transparency at every stage.
- 3
Smooth Collaboration & Finalization
Once you’re satisfied with the proposal, we finalize the technical details, confirm timelines, and initiate the precision manufacturing process, keeping you informed throughout.
